Security requirements

Non-negotiables for every published app.

Credentials

  • Client secrets, refresh tokens and webhook secrets live server-side only.
  • Never log tokens. Redact Authorization headers.
  • Rotate credentials immediately if a laptop, repo or CI secret is exposed, and tell us.
  • MFA is enforced on your developer account before live keys are issued.

Data handling

  • Store only what your feature needs, and say so in the listing.
  • Delete a merchant's data within 30 days of uninstall unless retention is legally required.
  • Never resell or share merchant data, and never use it to train models without explicit written consent.
  • Honour deletion requests raised through the dashboard within the stated deadline.

Transport

  • HTTPS everywhere; TLS 1.2 minimum.
  • Exact-match redirect URIs, PKCE for every authorization.
  • Verify webhook signatures with a constant-time comparison.

Operational

  • Alert on 401/403/429 spikes and webhook failures.
  • Keep an incident contact reachable; we use the support email on the listing.
  • Report a suspected breach affecting merchant data within 24 hours.

Violations lead to the app being unpublished and, in serious cases, the organization being suspended.